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Managing The Value Network

Operations Management Functions
Operations management is the business function responsible for managing the process of creating goods and services. It involves planning, organizing, coordinating, and controlling all the resources needed to produce a company's goods and services. Operations management is concerned with the management of a company's operations - the activities that produce and deliver a product or service to customers. Operations management encompasses management functions such as planning, organizing, leading/coordinating and controlling all the resources needed for the production of goods and services. 

Operations management has both strategic and tactical roles in the organization. Strategically (through Operations Strategy), operations management is concerned with determining operations approaches and capabilities needed to achieve the desired competitive position of the company as a whole, and operational goals. Tactically/Operationally, operations management is concerned with the daily tasks and tactics that transform materials or actions into a product or service. ​Not every organization will have a functional department called 'operations'; but they will all undertake operations activities, because every organization produces goods and/or delivers services.
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  • Planning
  • Organizing
  • Leading
  • Controlling
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Planning 

Organizing

Copyright Enterprise Design Labs 2005 - 2018
  • EDGLABS Home
  • Solutions
    • Strategic Management >
      • Functional Strategy
    • Operations Management >
      • Goods and Services Production Systems
  • Industry Solutions
    • Banking and Financial Services
    • Healthcare
    • Quick Service Restaurants
    • Full Service Restaurants
    • Barbershops at Airports >
      • Barbershop Functional Strategy
      • Barbershop Operations Management
      • Building Winning Barbershops at Airports
    • Airport Convenience Retail Stores
  • Resources
    • Organization Domain Modeling Methods
    • Organizations as Systems >
      • Organization Viewpoint and System Models
      • Organization Systems Simulation >
        • Strategy Simulation
        • Operations Process Simulation
      • Visualizing the Organization
    • Organization Management Processes >
      • Strategic Management Process >
        • Business Management and Types of Planning
        • Tactical and Functional Planning
        • Effective Organization Change
      • Operations Management Process >
        • Operations Functions and Management
    • Organization Performance Measures System
  • Enterprise Design Blog
  • Support
    • FAQ & Glossary of Terms/Concepts
    • Support Center
    • Store
  • About
    • Our Story
    • Why Choose Us
    • Success Stories
  • Contact