Creating and Delivering value: A Strategic Journey
Viewing a business organization’s journey as a quest to create and deliver value to stakeholders is a fundamental perspective in strategic management. This approach emphasizes the importance of understanding and meeting the needs and expectations of various stakeholders, including customers, employees, investors, suppliers, and the community. It aligns with the concept of Complex Adaptive Systems (CAS), where businesses exist and operate within an ecosystem, continuously adapting and evolving in response to internal and external changes through a guiding management system (GMS). By doing so, businesses can navigate uncertainties and complexities, ultimately achieving long-term success. The metaphor of a business journey allows us to visualize this journey as a strategic quest, encompassing the organization’s strategic framework, business model, operations strategy, and operational systems. This holistic view helps in understanding how businesses can effectively create and deliver value throughout their journey.
Viewing a business organization’s journey as a quest to create and deliver value to stakeholders is a fundamental perspective in strategic management. This approach emphasizes the importance of understanding and meeting the needs and expectations of various stakeholders, including customers, employees, investors, suppliers, and the community. It aligns with the concept of Complex Adaptive Systems (CAS), where businesses exist and operate within an ecosystem, continuously adapting and evolving in response to internal and external changes through a guiding management system (GMS). By doing so, businesses can navigate uncertainties and complexities, ultimately achieving long-term success. The metaphor of a business journey allows us to visualize this journey as a strategic quest, encompassing the organization’s strategic framework, business model, operations strategy, and operational systems. This holistic view helps in understanding how businesses can effectively create and deliver value throughout their journey.